New Delhi Railway Station Parcel Office Charges & Rules Explained

 The New Delhi Railway Station Parcel Office is one of the busiest parcel hubs under Indian Railways. Every day, thousands of parcels—ranging from household goods and business consignments to bikes and luggage—are booked and delivered through this office. If you are planning to send goods via train, understanding the charges, rules, and booking process is essential to avoid delays and extra costs.

In this guide, we explain everything about New Delhi Railway Station Parcel Office charges & rules in simple terms.

What Is the New Delhi Railway Station Parcel Office?

The parcel office at NDLS (station code: NDLS) handles the transportation of goods through passenger trains and parcel vans. It is commonly used by:

  • Small business owners

  • E-commerce sellers

  • Students shifting cities

  • Individuals sending luggage or vehicles

  • Traders transporting goods in bulk

Indian Railways offers one of the most affordable long-distance parcel services in India.

Types of Parcel Services Available

At the New Delhi Railway Station Parcel Office, you can choose from:

1. Luggage Booking

If you are traveling by train and want to carry extra luggage beyond the free allowance, you can book it as luggage in the same train.

2. Parcel Booking

You can send goods separately without traveling. The parcel will be transported in a parcel van attached to passenger trains.

3. Bike & Scooter Parcel

Two-wheelers can be sent by train. Special packaging and documentation are required.

4. Lease Parcel Service

Used by businesses for bulk shipments under railway lease agreements.

New Delhi Railway Station Parcel Office Charges

The parcel charges depend on several factors:

  • Weight of the parcel

  • Distance between source and destination

  • Type of goods

  • Train type (Express, Superfast, etc.)

  • Minimum chargeable weight

1. Minimum Charge

Indian Railways usually charges based on a minimum weight slab (often 40 kg or as per current railway rules). Even if your parcel weighs less, you may be charged for the minimum slab.

2. Rate Per Kilogram

Charges are calculated per kilogram depending on the distance. Longer distances increase the cost. Superfast trains may include additional surcharges.

3. Two-Wheeler Charges

For sending a bike or scooter:

  • Charges depend on engine capacity (CC) and distance

  • Packing charges are extra

  • You must empty the fuel tank before booking

4. Packing Charges

Indian Railways may require secure packaging. You can:

  • Pack items yourself (as per railway guidelines)

  • Use authorized packers at the station (extra cost applies)

5. Other Charges

  • GST (as applicable)

  • Wharfage charges (if parcel not collected on time)

  • Demurrage charges for delayed pickup

For exact charges, you can visit the parcel office counter or check the Indian Railways parcel rate chart.

Rules of New Delhi Railway Station Parcel Office

Before booking a parcel, you must follow certain Indian Railways rules.

1. Proper Packaging Is Mandatory

Goods must be securely packed to prevent damage or leakage. Fragile items should be clearly labeled.

2. Prohibited Items

You cannot send:

  • Explosives

  • Inflammable materials

  • Gas cylinders

  • Liquor (restricted)

  • Illegal goods

3. Valid ID Required

The sender must provide a valid government ID proof during booking.

4. Accurate Details

Correct name, address, and contact number of both sender and receiver are required.

5. Timely Collection

The receiver must collect the parcel promptly after arrival. Otherwise, extra charges may apply.

6. Insurance Option

For valuable goods, you can opt for railway insurance to protect against loss or damage.

Documents Required for Parcel Booking

At the New Delhi Railway Station Parcel Office, you may need:

  • Government-issued ID proof

  • Train details (for luggage booking)

  • Vehicle RC copy (for bike parcel)

  • Booking form with sender and receiver details

For business consignments, GST details may also be required.

Parcel Booking Process at NDLS

Here’s a simple step-by-step guide:

  1. Pack your goods properly.

  2. Visit the Parcel Office at New Delhi Railway Station.

  3. Fill out the parcel booking form.

  4. Weigh your parcel at the counter.

  5. Pay the applicable charges.

  6. Collect the Parcel Way Bill (PWB) receipt.

Keep the receipt safe for tracking and delivery purposes.

Parcel Delivery & Tracking

Currently, tracking options may be limited compared to courier services. However:

  • You can check status at the destination parcel office.

  • Provide the Parcel Way Bill number for enquiry.

  • SMS alerts may be available in some cases.

Delivery time depends on the train schedule and destination.

Tips to Save Money on Parcel Charges

  • Combine goods to meet minimum weight slabs efficiently.

  • Avoid sending during peak seasons if possible.

  • Ensure correct packaging to avoid repacking charges.

  • Collect parcels quickly to avoid storage fees.

Conclusion

The New Delhi Railway Station Parcel Office charges & rules are designed to ensure safe, affordable, and efficient transportation of goods across India. Whether you are sending luggage, commercial goods, or a two-wheeler, understanding the rate structure and regulations can help you avoid unnecessary expenses and delays.

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